What are the Key Features of Salesforce Shield?

29 October, 2024

What are the Key Features of Salesforce Shield?

Salesforce Shield offers a robust suite of security tools that ensure data protection, compliance, and monitoring within the Salesforce platform. Below are the key features that make Salesforce Shield an indispensable tool for organizations handling sensitive data:

1. Platform Encryption

Salesforce Shield provides comprehensive encryption for data at rest and in transit. This feature allows businesses to protect sensitive data, such as financial records, customer information, and medical data, ensuring it remains secure from unauthorized access, even in the event of a breach. The encryption settings are customizable, allowing for flexibility based on the level of security needed.

2. Event Monitoring

Event Monitoring gives businesses detailed insights into user activity across the Salesforce platform. It tracks interactions such as logins, API calls, and data downloads, providing real-time visibility into who is accessing data and how they’re using it. This helps identify and mitigate suspicious behavior or potential security threats before they escalate.

3. Field Audit Trail

Field Audit Trail extends Salesforce’s data auditing capabilities by tracking changes to field data over time. Organizations can store up to 10 years of history, enabling comprehensive audits for compliance and accountability. This feature is especially useful for industries that require strict data retention policies, such as healthcare, finance, and government sectors.

4. Data Retention

Salesforce Shield provides tools for data retention that allow organizations to store and manage historical data securely. With Field Audit Trail, businesses can capture data changes and retain them for long periods, ensuring compliance with regulatory requirements.

5. Compliance and Data Residency

Salesforce Shield supports compliance with industry-specific regulations such as GDPR, HIPAA, and PCI-DSS. The platform also provides tools to manage data residency requirements, ensuring that data is stored in the appropriate geographic regions according to local laws and regulations.

Conclusion

Salesforce Shield’s key features—Platform Encryption, Event Monitoring, Field Audit Trail, and Compliance Support—make it an essential solution for organizations looking to secure sensitive data, monitor platform usage, and meet regulatory compliance. Whether you’re in healthcare, finance, or any industry handling confidential information, Salesforce Shield provides the tools needed to protect and manage your data effectively.

Learn more here.